NorthStark

Categories

Every corner of the AI support stack

From website chatbots to full AI support agents — find the right category, then the right tool inside it.

AI Chatbots (Website)

AI chatbots you train on your own content and embed on your website to answer visitor questions automatically.

21 tools

AI Support Agents ("AI Employees")

Autonomous AI agents that handle full support conversations end-to-end across channels, not just a single chat widget.

30 tools

Live Chat & Shared Inbox

Real-time chat and shared team inbox platforms where human agents and AI work side by side.

19 tools

Helpdesk & Ticketing Automation

Ticketing systems with AI layered on top for triage, routing, drafting replies, and resolving repetitive tickets.

14 tools

WhatsApp & Social Messaging AI

AI automation for WhatsApp, Instagram DMs, Messenger, and other social/messaging-first support channels.

24 tools

Knowledge Base & AI Self-Service

Tools that turn your docs, help center, or website into an AI-searchable self-service answer engine.

4 tools

Conversational Commerce

AI-driven chat and messaging tools built for pre-sales, product discovery, and checkout inside a conversation.

2 tools

AI Voice Agents

AI agents that handle phone support calls — answering, routing, and resolving voice conversations.

0 tools

AI Email Support

AI tools that draft, triage, or fully automate email-based customer support.

0 tools

CX Analytics & QA

Analytics and quality-assurance platforms that score conversations, surface sentiment, and measure support performance.

0 tools

Agent Assist / Copilot for Human Agents

AI copilots that sit beside human support agents, suggesting replies and surfacing context in real time.

2 tools

Contact Center AI / CCaaS

Enterprise contact-center platforms with AI built into omnichannel routing, IVR, and workforce management.

0 tools